It’s hard to find the right answers if you’re not asking the right questions.
I am a strategic thinker, writer, entrepreneur, and convener with a keen ability to make sense of market shifts before they happen, connect dots that others miss, and synthesize complex issues to make them easily accessible to others.
For more than 30 years, I've observed, commented on, and (in some small way) shaped the startup ecosystem of the technology industry. I look at technology not with an engineer's enthusiasm for elegant code, but with a human eye for usefulness, practical advancement, and social impact. Technology for its own sake may be interesting, but for me, technology matters most when it positively impacts people and business.
I am excited to announce the publication of The Empathy Advantage.
Writen with my collaboration partner Heather E. McGowan, this book looks at today's more empowered workforce and offers guidance to everyone who finds themself leading dynamic and diverse teams. The nature and, for many, place of work in our lives has changed so dramatically that business success now depends on the one leadership skill that is too often overlooked: Empathy. Empathy is not only key to understanding your customer, as we have all long known, but is also essential to inspiring diverse talent to effectiveness while avoiding burnout– a delicate balance in today’s world of work.